A recent case in Cornwall highlighted the devastating consequences a language barrier can have in healthcare. A nine month old baby tragically died after critical information about her diet was not fully understood during medical consultations. The coroner noted that assumptions were made during medical consultations and professional curiosity about what the child was being fed was lacking.
While hospitals have taken steps since, including recommending the use of interpreters, this case underscores a wider challenge: ensuring clear communication between healthcare providers and families for whom English is not their first language.
This is where Pocketalk, a pocket-sized AI translation device, can play a life-saving role. Supporting over 90 languages, Pocketalk enables real-time, two-way translation, allowing parents and healthcare staff to communicate accurately and efficiently.
Why Pocketalk matters in healthcare:
- Real-time communication: Conversations happen instantly, reducing the risk of misinterpretation.
- Accuracy for critical information: Medical instructions, critical details and prescriptions can be clearly understood.
- Portability: Small and easy to use, it can be taken into wards, clinics and community health visits.
- Peace of mind: Families feel confident that their concerns are understood, and staff can provide thorough and safe care.
While professional interpreters remain essential for complex consultations, Pocketalk is a practical tool for day-to-day communication, helping to prevent misunderstandings before they escalate into serious health risks.
Closing the gap between language and care can save lives. With devices like Pocketalk, healthcare providers can ensure that no patient suffers due to a language barrier.
Start the Conversation
If your healthcare setting serves patients or families for whom English is not a first language, Pocketalk can help ensure no detail is missed. From routine consultations to urgent care, this pocket-sized translation device makes communication clear, accurate and stress-free. Discover how Pocketalk can support your team and give every patient a voice: start the conversation today.