Field service roles are changing and with the introduction of cloud-based systems, it is no longer about just turning up on time. Traveling around the UK has become costly and time-consuming.
Real-time information is crucial to your field service staff. They need access, reliable, up to date access information they need to give better customer satisfaction.
Our field service management (FSM) is a cloud-based system that combines with hardware and internet service to support companies in locating vehicles, managing worker activity, schedule and dispatch work, ensure driver safety, and ideally integrate with inventory, billing, accounting and other back-office systems. FSM most commonly refers to companies if you need to manage installs, service or repairs of systems or equipment then Bar Code Data Ltd has the on the go field service solutions for you.
This can give real-time information by continually syncing new materials with your field staff’s mobile devices from laptops, tablets or smartphone’s even when the mobile equipment is being used offline.
The service staff can have the latest and real-time materials are at their fingertips reducing costs enabling better customer service.
With over a decade of experience in designing and implementing mobile field-based software, our developers can automate as little or as much of the process as you wish.
We also offer many hardware solutions from some of the leading manufacturers, such as Zebra Technologies, Motorola, Symbol, Datalogic and much more.
We appreciate that each business is individual, and no two have the exact same requirements, so we will talk you through the entire process, helping you to understand exactly what steps we can take to improve your efficiency.
For further information on how we can help you streamline your business contact us today