HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
HP 3 year Next Business Day w/Defective Media Retention Service for Color Laserjet M775 MFP Managed
SKU: U8HG7E£1,237.18 ex VAT
£1,484.62 inc VAT
Out of stockFeatures Number of years 3 year(s) Type On-site Next Business Day (NBD) Yes Service time (hours x days) 9x5 On-site support Yes HP segment Business Supplier features Warranty type S Warranty coverage In warranty Support type Onsite repair Service method Onsite repair Response time Next business day response Place of service Onsite Duration 3 years Coverage period 36 month(s) Coverage details Standard workdays - 9 hours Care Pack type Electronic Additional support option Defective media retention Technical details Number of years 3 year(s) Type On-site Next Business Day (NBD) Yes Service time (hours x days) 9x5 On-site support Yes Your parcel will arrive within 5 business days (excluding weekends and public holidays) after you place your order. Items are shipped in working days only, your order may arrive anytime between 7am and 9pm. Deliveries are not made on public holidays, so you can expect your order to arrive the next working day.
Items must be returned in an unused and saleable condition within 16 days of the receipt of goods. Please read our delivery and returns policy for further information.
