PROVIDING HIGH VISIBILITY AND AVAILABILITY ACROSS YOUR ZEBRA SOLUTION
With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business.
If it's broken, we'll fix it. We make it fast and easy — anytime of day or night.
And our experts speak your language — with 17 languages, we're ready to support associates in just about every corner of the world.
This foundational service offers comprehensive coverage that includes:
- Technical support available during your local business hours.
- 3-day turnaround time on repairs.
- Device Diagnostics Service: This feature allows you to detect WLAN connectivity, memory and battery issues on mobile computers to help you triage problems.
- Repair Services Dashboard: Web-based tool that enables a series of reports that analyse repair, replacement and Technical Support status for Products under Contract.
Zebra OneCare, Essential, NBD, 3Y
PROVIDING HIGH VISIBILITY AND AVAILABILITY ACROSS YOUR ZEBRA SOLUTIONSKU: Z1BE-1XP0-300
Features Web support Yes Troubleshooting Yes Service type Next Business Day Number of years 3 year(s) Type On-site Next Business Day (NBD) Yes Service time (hours x days) 9x5 Repair time 72 h On-site support Yes Compatibility 110PAX4, 170PAX4, R110PAX4 Technical details Number of years 3 year(s) Type On-site Next Business Day (NBD) Yes Service time (hours x days) 9x5 Repair time 72 h On-site support Yes Compatibility 110PAX4, 170PAX4, R110PAX4
Your parcel will arrive within 5 business days (excluding weekends and public holidays) after you place your order. Items are shipped in working days only, your order may arrive anytime between 7am and 9pm. Deliveries are not made on public holidays, so you can expect your order to arrive the next working day.
Items must be returned in an unused and saleable condition within 16 days of the receipt of goods. Please read our delivery and returns policy for further information.