BCD-Care Service & Support
When you purchase a product from bar code data you can be assured that we offer technical support for the full product life. You’re also buying much more than a product you’re buying years of technical knowhow and expertise.
Our in house developers can create bespoke software for any of your business processes and then support you for any further developments or support required.
All our staff are ZASP Certified Zebra Engineers, and can service or repair many types of thermal transfer products on or off site.
We also offer an in house service for those none business critical repairs, this is a return to base operation, simply contact us for a service department for a reference number, and send the printer to our workshops for a free assessment with a no fee obligation quotation.
We also offer a range of maintenance packages and as a business partner of Zebra, Symbol, Toshiba TEC, Datalogic, and Honeywell we have full access to all parts and the manufacturer’s warranty support system.
We carry a wide range of print heads and spare parts, for those one off repairs, and can help locate spares for a variety of products.
Bar Code Data are pleased to report that from Nov. 2013 we have full Zebra Approved Spares Partner (ZASP) status.
Contact Bar code data for all you technical support and service requirements on 03333 660 842 alternatively by email at Service@bcdata.co.uk